Draft, published and the rest
Almost everything you build in CoreHue has a state. Is it live, or is it not? The idea is the same everywhere, but the words change depending on what you are looking at. One of them, unlisted, catches people out.
The words, by feature
| What you are looking at | Its possible states |
|---|---|
| Galleries | Draft, Published, Unlisted |
| Booking services | Draft, Published, Unpublished, Archived |
| Intake forms | Draft, Published, Archived |
Templates carry none of this. A contract, questionnaire or email template is simply there until you duplicate or delete it.
Documents you send, like proposals, contracts, invoices and questionnaires, have their own set of statuses instead. Those are covered in Statuses at a glance.
What each one means
Draft. You are still working on it. Nobody outside your account can reach it, so this is where you experiment freely.
Published. It is live. Anyone with the link can open it, and it turns up where it is meant to turn up.
Unlisted, on galleries only. Taken offline. The gallery's status menu says Unlist, and the badge then reads Unlisted. Read the warning below, because this word does not mean what it usually means on the web.
Unpublished, on booking services only. It was finished and put live, then taken down. Publish it again and it picks up where it left off.
Archived, on booking services and intake forms. Put away. It stays in your account with its history, and it stops appearing in lists and pickers. Archiving is not deleting.
"Unlisted" takes a gallery offline
On most websites, unlisted means "anyone with the link can still see it, it just is not listed publicly". CoreHue does not use the word that way.
An unlisted gallery is switched off. The link stops working, and your client sees nothing. CoreHue says so when you try to share one, and the Share button is greyed out for exactly this reason.
Think of it as the pause button:
| Link works? | Client can see photos? | |
|---|---|---|
| Draft | No | No |
| Published | Yes | Yes |
| Unlisted | No | No |
Published and Unlisted are a two-way switch. Flip between them as often as you like, and the gallery itself is untouched.
Draft is a one-way starting state. The Publish button on a draft is the only way to publish it the first time. After that its only states are Published and Unlisted, and Unlisted does the job you would want draft for.
If you set Auto expiry on a gallery, under its Settings → Sharing, then once that date passes your client sees an expired page, the badge reads Unlisted, and the link stops loading. Even though you never touched the switch.
If a client says the link does not work any more and you are sure you published it, check the expiry date first. It is the usual explanation. Publishing again clears an expiry date that has already passed, so you are not tripping over it a second time.
Hiding part of a gallery
There is no way to keep a whole gallery live but unreachable: published means live, and unlisted means off.
You can hide part of one. Under the gallery's Settings → Sharing, Hidden chapters takes a chapter out of the gallery for everyone. Under Settings → Access, client-only chapters show a chapter to your client and nobody else. Both leave the rest of the gallery live. See Chapters.
Why a service says "unpublished"
A booking service that was live and is now switched off is unpublished, not "draft". The difference matters. It is a service you already finished and put live, then took down, rather than one you never finished.
You would unpublish a service when you want to stop taking bookings for it for a while. Your winter mini sessions are done, but you will run them again next year and you do not want to rebuild anything.
The Core plan allows five published booking services. Pro has no limit. Moving down to Core with more than five live unpublishes the extras to fit, keeping the first five in your current order. Nothing is deleted, but those services stop accepting bookings and their links stop working. See Changing or cancelling your plan.
An archived intake form cannot come back
A published intake form can be unpublished, which puts it back to Draft. Archiving is the one that does not come back. You can read an archived form but not change it, and CoreHue refuses to publish it again. If you want the same questions later, duplicate the form before you archive it. A published form cannot be deleted either, so that its message history stays intact. Archiving is what you do instead.
Things worth knowing
Publishing is not the same as sending. Publishing a gallery makes the link work. Your client still has not heard from you until you send it. Plenty of people publish and then wonder why nobody has looked. The link was live, but nobody had it.
Taking something offline breaks live links. Unpublishing a service, or unlisting a gallery, stops any link a client is already holding. If someone still needs access, leave it published.
Archiving can be undone on a service. Deleting cannot be undone anywhere. When you are unsure, archive or unpublish.
A draft can be edited freely. Edit a live one carefully. Changing a published booking service changes what new clients see straight away. A booking that already exists keeps the service name it was booked under.