Plans and free trial
Once you finish setup, CoreHue offers you a 14-day free trial on a screen with a single Start free trial button. Your 14 days run from the moment you press it, not from when you created the account, and no credit card is needed. You get the full product for those two weeks, not a stripped-down version.
What the trial includes
Everything on the Core plan. Real galleries, a live booking page, contracts your clients can actually sign, invoices they can actually pay. Nothing is a demo.
That matters, because the only honest way to judge CoreHue is to run something real through it: deliver one gallery, or take one booking start to finish.
Your trial runs on Core. If you already know you want Pro, you can go straight there. See Core or Pro.
Pricing
Both plans bill either monthly or annually. Paying annually works out cheaper per month, and you can switch between the two later.
Subscribing during the trial
Open Settings → Billing and choose Compare plans. That opens the plans screen, where you pick Monthly or Annual above two cards.
- Start after trial on the Core card saves a card and schedules Core to begin the day your trial ends. You are not charged before then.
- Upgrade to Pro on the Pro card asks Choose when Pro starts, and you pick Upgrade now or Start after trial.
Once something is scheduled, the card says Starts with the date, and Billing shows Cancel renewal if you change your mind. Cancelling the renewal leaves the rest of your trial intact.
The note in the dashboard header counts your trial down, so you'll see Trial ends in 3 days well before it happens.
How you're billed
Your country decides which payment company takes your card, and the currency you're charged in. There's nothing for you to pick.
The card you enter here pays CoreHue. It has nothing to do with how your own clients pay you, which is set up under Payments → Settings.
What happens when the trial ends
If you've scheduled a plan, it starts and nothing changes. You carry straight on.
If you haven't, your account locks. Here's exactly what that means:
- You can still sign in, but CoreHue takes you to the plans screen. Billing, Account and Delete account are the only pages you can still reach.
- Everything your clients can see goes offline: galleries, booking pages, invoices and documents.
- Nothing is deleted.
That second point is the one to plan around. A client opening a gallery link from a locked account gets a "not found" page. They aren't told why, and there's nothing they can do about it.
So if clients are actively using a gallery, don't let the trial lapse quietly. Subscribe first, or warn them and get their photos downloaded.
Choose a plan at any point and everything comes straight back.
How long your work is kept
Your data is kept for 60 days after your account locks. Subscribe at any point in that window and everything comes back exactly as you left it. Galleries, bookings, contracts, contacts, invoices, all of it.
CoreHue emails you as the deadline approaches, at 30 days, 7 days, and 1 day remaining. Those emails are the only warning you'll get, so they're worth not ignoring.
After 60 days the data is removed.
If you're stepping away and aren't sure you'll come back, export while you can, from Settings → Account. Note the export contains your records, not your photographs, so download anything you still need out of your galleries as well. Your clients' galleries are not a backup.
If a payment fails later
If a renewal payment fails, you don't lose access immediately. There's a 7-day grace period to fix it. Update your card and the subscription carries on as normal.
If the 7 days pass without a successful payment, the account locks, and the 60-day retention window described above begins.
Managing your plan
Everything else lives in Settings → Billing.
Before you change plans, read Changing or cancelling your plan. Moving down to Core has one consequence worth knowing about in advance.