Uploading photos
What CoreHue accepts
JPEG, PNG, WebP, AVIF and GIF. Up to 50 MB per photo.
That is the complete list. Two things catch people out:
HEIC and HEIF are not accepted. If you are moving files off an iPhone, convert them first. iPhones can be set to shoot JPEG instead, which saves the step entirely.
TIFF and RAW files are not accepted. CR2, CR3, NEF, ARW, DNG, ORF, RW2, RAF and the rest are all rejected, and so is TIFF. Galleries are for delivering finished work, not for archiving originals.
Export to JPEG at full quality and upload that.
Uploading
Open the chapter you want the photos in, then either drag files onto the page or click Add photos. An empty chapter shows a Drop photos here panel with the same button.
A panel in the corner shows overall progress, transfer speed and time remaining, with tabs for Uploading, Completed and Failed.
If something fails, retry that one file from its row, or use Retry failed to run them all again. Cancel upload stops everything still waiting.
Large deliveries take a while, and that is your connection rather than CoreHue. Start a big upload before you need it, not an hour before the client expects the link.
Files that do not make it
Too large. Anything over 50 MB is refused with a message naming the file.
Wrong format. Files you drag in are quietly skipped, so if photos are missing afterwards, check their format first. Files chosen through the picker fail during upload instead.
Duplicates. If a filename already exists in that chapter, or is already waiting to upload, CoreHue shows Duplicate files found and lists them. Continue and the duplicates are skipped while the rest upload.
Sorting and reordering
The Sort photos control in the chapter toolbar reorders the whole chapter at once: Newest first, Oldest first, Date taken up or down, Name A–Z, Name Z–A, or Random. Sorting is saved, not just a view.
For finer control, drag any photo to a new position.
Order matters more than people expect. The first screen of a gallery sets the tone. A strong opening image earns you a client who looks at everything.
What you can do with a photo
Each photo's ⋯ menu holds:
- Open and Info, which slides out Image Info: file name, dimensions, size, type and dates, plus camera, exposure, location, color space and editing software when the photo carries them.
- Set as cover.
- Move to… and Copy to… another chapter, in this gallery or another one.
- Download and Copy filename.
- Rename and Replace.
- Delete.
Replace swaps the file and keeps its place in the gallery. Use it when you have re-edited an image and want the client to see that version without the order changing. If the photo you replace is the cover, the new version becomes the cover.
Working in bulk
Select photos and a bar appears at the bottom of the chapter with Select all, move, copy, delete and clear selection. Deleting is permanent, and the confirmation says how many photos are going.
Setting the cover
Any photo can become the cover through Set as cover. On the Layout tab you can also pick one from a full-screen view of the gallery, or upload a cover from your device that is not in the gallery at all. You can set a focal point there too, so the crop keeps the important part on every screen shape. See Design and themes.
Storage
Photos count against your plan storage: 100 GB on Core, 1 TB on Pro. What counts is the total size of everything you upload.
The thing that actually fills storage is keeping old galleries online forever. A wedding delivered two years ago that nobody has opened since is still using space. Clearing those out is usually cheaper than upgrading.
Practical advice
Export at sensible dimensions. Full-resolution files matter for downloads, but a 60 MB export is over the limit and no better to look at.
Cull before uploading. Four hundred photos is a better gallery than eight hundred, and the client is more likely to reach the end.
Upload in one go where you can. A client opening a half-uploaded gallery draws conclusions you do not want. Leaving the gallery a draft until the upload finishes avoids that entirely.