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Downloads

You decide whether clients can download, at what sizes, and whether they need a PIN. This page covers both sides: your settings and what your client does.

Turn on downloads​

Open Settings → Experience and switch on Allow downloads.

Download sizes​

Choose which sizes clients can download. You always have Original plus one Optimized size:

SizeBest for
OriginalFull resolution, exactly as you uploaded
High Quality (2400px)Printing
Standard (1200px)Sharing on the web
Small (640px)Quick previews

At least one size has to stay on, and you can offer one optimized size alongside Original. New galleries start with Original + Standard.

Download PIN​

Add a Download PIN (4 digits) that clients must enter before they can download. You can show it, Copy it, or Generate a new one.

Per-chapter downloads​

You can turn downloads on or off for individual chapters. At least one chapter has to allow downloads.

What your client does​

Download a single photo​

When a client downloads one photo, they pick a size. If they've chosen more than one size, they can check Always use this size so they aren't asked again. If you've set a PIN, they enter it first.

For a full download, the client goes to a dedicated download page, enters their email (and the PIN if you set one), and chooses what to include. After they start it, CoreHue prepares a ZIP and emails them a link when it's ready, so they can safely close the tab in the meantime.

For large galleries, the download may arrive in a few parts. The link stays valid for about 5 days.

Download originals yourself​

You can grab your own originals anytime from the Chapters tab, on a single photo or by selecting several at once. See Uploading photos for those photo actions.

To see who downloaded what, head to the Activity tab.