Question types
Thirteen in all: eleven that ask something, and two that only say something.
Text
Short text for a line: a name, a venue, a job title.
Long text for anything longer: "tell me about your day", "anything I should avoid photographing".
Choosing the right one tells them how much you expect. A short box invites a short answer, which is often what you want.
Choice
Single choice for mutually exclusive options: session type, package, time of day.
Multiple choice where more than one can apply: which services they're interested in, which group shots they want.
Yes / No for a straight question.
Choice questions need at least two options and take up to 50. A list that long usually means you should be asking differently.
Use them instead of text wherever you can. They give you answers you can rely on. "Afternoon" is more useful than "probably after lunch, but we're flexible".
Specific formats
Date, with a date picker, so you never have to work out whether 03/04 is March or April.
Number for counts: how many guests, how many hours.
Email, Phone and URL are checked before the form can be submitted, so you don't get an address with a typo in it.
File upload
Clients attach files: inspiration images, a floor plan, a schedule, a shot list.
Accepted files offers three choices:
| Setting | What the client can attach |
|---|---|
| All supported | Images, PDF, XLSX, CSV |
| Images only | JPEG, PNG, WebP, AVIF, GIF |
| Documents only | PDF, XLSX, CSV |
Max files is a short list: 1, 2, 3, 5 or 10, and it defaults to 5.
Limits: up to 10 MB per file. Across a whole questionnaire, at most 20 files and 50 MB in total.
Those overall limits matter if you have several upload questions. A client can reach them before reaching any single question's limit.
Structure, not questions
Section heading breaks the form into parts.
Instruction text lets you explain something. Use it for context that would otherwise sit awkwardly in a question label.
Neither asks anything, neither can be required, and neither can be hidden behind display logic. Both count towards the 100-item limit.
Picking well
Use choice questions wherever the answers are known. Easier for them, more useful for you.
Use required sparingly. Every required question is a chance to abandon the form.
Use helper text instead of longer labels. A short label with a line of explanation reads better than a two-line question.
Don't ask for a file when a sentence would do. Uploading something from a phone is more work than typing.