Your saved signature

Your signature is stored once, under Settings → Business in the Contract signature section, and used to sign contracts on your behalf.

Set it up early. Contracts attached to booking services won't work without it.

Setting it up

Edit signature, then Draw your signature or Type it and have it written out. Clear wipes the pad.

You don't choose the name it signs under. CoreHue builds that from your own name and your business name, and shows it above the signature pad. If it doesn't read the way you want, change those under Settings → Profile and Settings → Business.

The two behaviours

When a client signs, a contract lands in one of two places.

Sign manually. It stops at Signed and waits for you. You review, counter-sign, and it becomes Completed.

Use saved signature. CoreHue adds your signature the moment the client signs, and it goes straight to Completed.

One difference worth knowing. Counter-signing yourself emails the client to say the contract is fully signed. When your saved signature completes it automatically, no email goes out. The client's only confirmation is the "Contract completed" message on screen at the moment they signed.

Which one applies

A contract you send yourself always waits for you to counter-sign.

A proposal's contract lets you choose. Open the contract builder inside the proposal editor and set Your signature to Sign manually or Use saved signature. It defaults to signing manually, so you can review before committing.

A contract on a booking service always uses your saved signature. There's no choice, and there shouldn't be. Someone booking at midnight can't wait for you to wake up. A booking that confirms on a half-signed contract would be worse.

This is why a service contract needs your saved signature before it can be switched on. Without one, there'd be nothing to sign with. The service says Signature needed until you set one. The proposal editor makes the same check, and won't let you send a proposal whose contract is set to use a signature you haven't saved.

Signing doesn't hold up a proposal's booking

Worth knowing, because it reverses what people assume. When a proposal creates a booking, the booking is created once the client has finished signing and paying. Your counter-signature isn't part of that test.

So a contract sitting at Signed is a piece of paperwork to finish, not a blocked job.

Is automatic signing safe?

It isn't the app signing things behind your back. You wrote the contract, attached it, and turned it on. Applying your signature when a client accepts those terms is you authorising it in advance, in the same way a shop's terms bind the shop.

If you'd rather review each one, use inquiry services and send contracts individually, or leave your proposals on Sign manually.

Contracts piling up at signed

Working as intended. Those are contracts waiting on you.

Your Home screen lists them under Needs attention as contracts waiting on you. Clear them promptly: until you counter-sign, your client can't download their copy.

Changing your signature

Update it any time. Contracts already completed keep the signature they were signed with. That's correct: a signed document shouldn't change afterwards.

You can also Pre-sign a contract, adding your signature before the client adds theirs. It's offered as Sign before sending while you're writing a new one, and as Pre-sign in a sent contract's three-dot menu.