Skip to main content

Zoom

Connect Zoom and any virtual booking gets its own meeting link, created when the booking confirms.

Mostly useful for consultations rather than shoots: an engagement call, a commercial briefing, a viewing session.

Connecting​

Open Bookings → Settings → Integrations. The Zoom card says what it does: "Add Zoom meeting links to virtual bookings."

Click Connect Zoom and authorise your Zoom account. Once connected, the card shows the Zoom address it's using. Meetings are created there, so they appear in your Zoom app like any other.

If the card reads Setup needed, the button becomes Complete Zoom setup. If it reads Reconnect, it becomes Reconnect Zoom.

Using it​

Open a direct booking service, go to the Availability & location tab, set Location type to Virtual, then choose Zoom under Virtual setup. That's it. Every booking for that service gets its own link. Inquiry and mini session services have no Virtual setup section, so Zoom doesn't apply to them.

The link isn't in the confirmation email. It's on the client's booking page, where the location would be, reading Join Zoom. The email links them to that page, because the meeting may still be being created when the email goes out.

Tell clients to come back to their booking page on the day.

You can use a single Custom link instead, and for occasional calls that's fine. But one link means one room, so a consultation running late can have the next client walking in on the end of it.

A link per booking avoids that entirely.

Zoom or Google Meet​

Both do the same job here, and the honest answer is to use whichever you already have. Meet needs Google Calendar connected, Zoom needs a Zoom account.

If you have both, pick per service. There's no benefit to standardising.

Things worth knowing​

The link is created when the booking confirms, not when it's made. A booking pending payment doesn't have a link yet. That's normally right, since a link for a booking that expires is a link to nowhere.

Rescheduling updates the meeting. Cancelling removes it.

Disconnecting stops new links being created. Existing meetings stay in your Zoom account.

Check the booking is actually confirmed rather than pending, that the service is set to virtual with Zoom selected, and that the Zoom connection is still active. Then look at the booking's Email history to see what was actually sent.