Managing bookings
Once a client books, the booking lives in your account. This is where you view, edit, and keep on top of every one.
All bookings
Under Bookings → All bookings, you'll find every booking in a list:
| Column | What it shows |
|---|---|
| Client | The client's name and email. |
| Service | The service booked, with a Gallery pill if a gallery is linked. |
| Date | A single date or a date range. |
| Amount | The booking's price. |
Use the search box to find a booking, the status filter to switch between All and Cancelled, or New booking to add one yourself.
The Calendar
Switch to Calendar for a month-at-a-glance view. Move between months with the arrows, jump with the month and year picker, or hit Today. Click any day to open its detail panel.
The calendar shows:
- Bookings: the client or title, the time (or All day), multi-day ranges, the service, and a Cancelled badge where it applies.
- Blocked time from your schedule exceptions, shown as Blocked, Full day blocked, or Available only, with your reason.
- A working-hours summary for the day.
- Google Calendar events, in their own section, if you've connected Google Calendar. Bookings already synced to Google won't show twice.
Clicking a day starts a new booking for that date.
Booking statuses
| Status | What it means |
|---|---|
| Pending | Created, but not yet confirmed. |
| Awaiting payment | Waiting on the client to pay. |
| Confirmed | Locked in and ready to go. |
| Active | Happening now. |
| Completed | Done. |
| Cancelled | Called off. |
Completed bookings are read-only. A cancelled booking can be rebooked.
Open a booking
Open any booking to manage it. You can rename its title right at the top, and an action row offers Send contract, Create invoice, and Send questionnaire (plus Rebook if it was cancelled).
Edit the booking summary to update:
- Client name, email, and phone.
- Date: switch on Multi-day to add an end date.
- Start and End time.
- Type: Session or Event.
- Location: a Fixed venue or Virtual, with video conferencing via Google Meet, Zoom, or a custom link.
- Pricing: the amount and currency.
You'll also find:
- A financial card showing the amount and payment status, where you can confirm or reject proof of payment.
- A notes card for your own notes.
- A gallery card to link an existing gallery, create and link a new one, or unlink it.
Editing a booking's date or time re-syncs its linked Google Calendar event automatically.
Reschedule or cancel
To reschedule, edit the date and time on the booking.
To cancel, use the cancel flow. It lays out what will happen and lets you tidy up at the same time:
- Cancel linked invoice
- Void linked contract
- Cancel open questionnaires
- Email the client to send a cancellation email
A few things need a separate follow-up: a recorded payment has to be refunded by you, and completed contracts or questionnaires stay on record.
Create a booking manually
You don't have to wait for a client. Use New booking from the All bookings list, or click a day in the Calendar, to set one up yourself.
A few actions show Coming soon. This feature is under development. Those aren't available yet.